FAQ

About All-Rx.com's Website and Service's Offered

All-Rx.com is a third party owned website that researches reliable internet U.S. Pharmacy programs and links you the customer to this innovative service. All-Rx.com does not directly sell or distribute prescription medications. All medications offered through this website are in accordance with State and Federal Laws. This site does not offer or link to any controlled substances.

Does All-Rx.com send out emails?

Yes, you will receive a confirmation email with your order information. If you contact us directly we will respond to your questions and will be happy to aid you in any questions you may have about our service or our website. If you are an existing customer, the network will send you a refill notification reminder when you are eligible for a refill, these are the only emails relating to All-Rx.com you should be receiving.

Is a medical examination required for the Online Prescriptions?

As long as you have recently had a physical examination it's not necessary to have a full examination again to determine need of medication. Medical personnel in all fields prescribe medicine after reviewing the medical history only. A review of the past history is then equivalent to an online review and is able to determine the basic medical problems and thus prescription online is safe. We also require a virtual visit, by a licensed physician who can help assess your symptoms. However, it is always best to talk to your personal doctor before ordering or taking any medication.

What is an online consultation?

With the introduction of the Internet everything is going virtual and the field of medicine is no exception. An online consultation is a form of examination where no physical examination is necessary. A virtual televisit along with our online questionnaire is completed that is sent to a licensed physician and a prescription made. If found necessary at times we may recommend that you visit your doctor for consultation and a physical examination. The medication we obtain is from a legitimate pharmaceutical so you can rest assured of its quality.

Why do I need to provide a valid photo ID?

A valid photo ID is required to confirm your identity and protect the privacy and security of your telehealth consultation and personal information.

How does online doctor televisit work?

Your televisit takes place via secure video thru your smartphone, tablet or computer. After completing your online questionnaire, you’ll connect with a U.S. licensed physician who will review your symptoms and recommends treatment if appropriate.

How do I schedule a televisit with a Doctor?

You can contact us or start by selecting the med you are looking for and submitting an order request for it. We will reach out to you to schedule your televist.

I don’t have a smartphone or computer, is there another way to talk with a Doctor?

Unfortunately, at this time we are unable to conduct televisits via telephone. You must have access to a smart device like a smartphone, tablet or computer with internet access and a camera.

How much do you charge for a prescription?

There is no charge for the doctor's consultation on all of the drugs. Unless using local pick up. All you pay for are the pills and shipping.

What is the difference between a new order and a refill?

A new order is any order that you place through either our website or call center for the very first time. This means you can generate a new order status for every new product you choose to order from us. If you have ordered a specific product from us in the past and already gone through the physicians review successfully, then you are considered to be a refill order. Refill orders will be filled immediately.

Certain medications require a physicians review every time you order, those medications are treated as new orders every time.

Is writing online prescriptions and selling prescription medication on the Internet legal?

All-Rx.com is committed to meeting and exceeding current regulations. (the recommended Pharmacy Network ) only utilizes U.S. licensed physicians that practice in the U.S. All Pharmacies on this network are licensed to ship medication to the states listed on the order form and employ licensed U.S. Pharmacists to provide you with the highest standards of pharmaceutical care.

Do you accept cash on delivery and money orders?

The current Pharmacy network offered through All-Rx.com accepts credit card payments only. All-Rx.com is a third party owned website and is not the direct Pharmacy. Furthermore All-Rx.com, does not directly charge you for the medication ordered.

What types of medication do you sell?

We only offer FDA approved prescription drugs that we can deliver at significant savings to you.

Drugs like Cialis, Levitra and Viagra may cause many people undue embarrassment in talking about or purchasing. By being able to purchase online and have the drugs shipped right to your home, much of that embarrassment can be alleviated.

What are your shipping policies?

Should your Online Prescription Order be approved by the Physician, it will be forwarded to the pharmacy for fulfillment. Orders are shipped from within the U.S. only, we do not ship orders overseas. We will notify you if there is a problem with your order.

All orders are shipped by quickly and efficiently.

We do not ship to all states please check the order form for your state.

Federal Law prohibits refunds or exchanges of prescription medicine.

What is the return policy on medication?

You may cancel your order before it is shipped by contacting Us. During after hours you may leave a voice mail message. If the order has not yet been approved by the physician, we will cancel your order. You cannot cancel an order once the physician has approved it.

Can I track the status of where my order is?

Yes you can, after placing your order you will be able to track it's process in real-time by visiting the Order Status Page.

If your online prescription order has already been shipped then you will also be able to track your Package with usps .

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